Transformingfor small and large brands across the globe

Discover proven contact centre solutions for your business.

We work in partnership with you to establish the right sized team and contact strategy for your business.

Aligning to our values, we tailor our solutions to the needs of our clients and their customers. Working alongside your existing team or as a fully outsourced provider, we can help you transform your operations, business process and customer experience.

Transparency, Adaptability and Customer-First

These values that are at the heart of our client partnerships and have seen TieTa engage with over 300K customers on behalf of one of the UK’s largest short-term lenders, over a 10-year period.

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FCA Experienced Agents

All our agents are based in the UK, able to work independently or as an extension of your existing team and are experienced in FCA regulated activity. Click to discover how our trained agents provide extra value.

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Looking for a 2nd opinion?

It’s a partnership that makes the difference when the road ahead looks challenging, so let us help you plan for change. We are ready to listen, answer your questions and discuss your roadmap to compliance!

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Experts in highly regulated environments

As valued partners to organisations in the financial services sector, our delivery team are well accustomed to working in highly-scrutinised and regulated sectors and working through regulatory reforms.

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A solution aligned to your company values.

Adapting to your customer's communication preference has never been so important. We have been diligent in ensuring our technology offerings allow us to support our clients and their customers with flexible and adaptable solutions. Ensuring the agent and customer journey is optimised and efficient. We have completed projects for clients such as Liverpool Victoria, Leadstream, Foundation Home Loans.

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More than 10-years in the highly regulated financial sector, our CEO was also the President of the Consumer Finance Association for 6 years.

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We’ve worked with over 500,000 client customers in the most scrutinized and regulated sectors.

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Dealt with over 300K customers on behalf of one of the UK’s largest short-term lenders, over a 10-year period.

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New Client projects successfully onboarded in 2020 and 2021.

Foundation Home Loans
Hexagon
Leadstream
MyJar
Tenancy360
epik8
GBG
One Family
LVE

Resource Hub

Just as our solutions are tailored towards our clients and the markets they serve, so are our resource. Take a look our range of case studies, whitepapers and articles that may be of value to you.

Explore News
Award-winning outsourcing business, TieTa, launches new website!

18 May 2022

  • Blog Article
  • All Industries

Award-winning outsourcing business, TieTa, launches new website!

Offering a seamless user experience and genuine value for online visitors.

Confidential Case Study [Financial Services]

27 April 2022

  • Financial Services
  • Case Study

Confidential Case Study [Financial Services]

Download our 'real-world' case study instantly.

Yourgene Health - Case Study

04 April 2022

  • All Industries
  • Case Study

Yourgene Health - Case Study

Download our 'real-world' case study instantly.